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31 Oct. 15:30 - 16:00 | L1 DXC Theatre

Save the trees! Empowering your mobile workforce with Microsoft Dynamics 365 for Customer Engagement

Use Dynamics 365 for Customer Engagement to enable your field technicians, sales people and customer service officers to ask the right questions at the right time with a questionnaire builder that can handle conditional for dynamic questions displayed to the user, guiding them through a process. Read and write data to Dynamics and produce a Questionnaire/Survey report on completion for issue to a customer. Solution can run within Dynamics for customer services officers and in offline and online mode on the Field Service Mobile client.

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