31 Oct. 11:30 - 12:30 | L3 Session Room 4

Discover practical ways AI can ensure consistent, fast, intelligent and first-class customer experience; every single time

Discover how AI (such as Bots, Machine Learning, Cognitive Services and Personalisation) has helped businesses get closer to their customers and deliver more superior customer service. In less than 10 years, AI is set to power 95% of all customer interactions. Awesome customer experiences are within reach right now with Microsoft AI solutions. Get ahead of the curve and discover ways you can ensure a consistent, fast, first-class experience every single time and set your business apart from the rest.